[Solved] PS4 Pro Won't Play MP4 files with USB Drive

Q:"I have some downloaded mp4 videos on my usb drive, when I try to open these mp4 files with my PS4 Pro for playback, showed an erorr message like can't read file. Can anybody tells why and how to solve? Thanks in advance!"

Your PS4 Pro is not only a good game console, but also a multimedia player to play videos, photos, even Blu-ray and DVD discs. While, some of users still have playback issues like PS4 Pro won't play MP4 files, PS4 Pro can't read mp4/ mov files from usb, etc. Then how to solve? Luckily, this tutorial aims at solving MP4 and PS4 Pro playback issue in a simple way.

Before we go any further, let't focus on which video/audio formats are supported by PS4 Pro? Details as below:
PS4 Pro Supported Main video formats
Format Container Video Codec Audio Codec
MP4 H.264/MPEG-4 AVC High Profile Level4.2 AAC LC, AC-3 (Dolby Digital)
MKV H.264/MPEG-4 AVC High Profile Level4.2 MP3, AAC LC, AC-3 (Dolby Digital)
AVI MPEG4 ASP, H.264/MPEG-4 AVC High Profile Level4.2 MP3, AAC LC, AC-3 (Dolby Digital)
MPEG-2 TS H.264/MPEG-4 AVC High Profile Level4.2, MPEG2 Visual MP2 (MPEG2 Audio Layer 2), AAC LC, AC-3 (Dolby Digital)

If you can't play MP4 files on PS4 Pro with USB drive, the main reason is your MP4 video/audio codec not compatible with PS4 Pro. To solve this issue, you can convert MP4 files to PS4 Pro compatible MPEG-4, H.264 MP4, MKV, AVI, MPEG-2 via a third party video converter. Here, Brorsoft Video Converter Ultimate/ (iMedia Converter for Mac) an optimal MP4 to PS4 Pro converter that is highly recommended.

With it, you can effortlessly convert MP4 files to PS4 Pro compatible video/audio formats in ultra fast speed and excellent quality. Besides, this all-in-one Video/Blu-ray/DVD solution also good at ripping/converting Blu-ray, DVD discs, or HD Videos such as 4K XAVC/XAVC-S, MXF, MTS, AVI, MKV, 3GP videos for widely playing on PS4 Pro, Xbox, Smartphone, Tablet, PC, MAC, and VR headset. The built-in editor allows you do some video editing work like, adjust video effects, trim the video length, crop the black bar, or add personal watermark, etc.

Free download best MP4 to PS4 Pro Video Converter:
video-converter-trail imedia-converter-for-mac-trail
Read More: DVD to Xbox One S | Blu-ray to Xbox One S | Video_TS/ISO/VOB files to Apple TV 4K

Guide: Convert MP4 Files to PS4 Pro for Playing on the go

Windows Version Brorsoft Video Converter Ultimate taken as example, Mac Version share the same steps. Just keep in mind you have download the right version, Windows platform .exe files cannot be installed on macOS – and vice versa.

Step 1. Load MP4 Files

Install and launch the best MP4 to PS4 Pro Video Converter:, simply click “Load File” to load your MP4 files to the program.

Step 2. Choose Output Format

Click Format drop-down menu, and select H.264 MP4, MKV, AVI, MPEG-2, from Common Video or HD Video category for PS4 Pro.
Or you can choose other persets according to your devices.
Tip: You can click “Settings” buttong to change target video size, bitrate, frame rate and other specs.

Step 3. Start Converting MP4 Files

With all settings, go back to the main interface and click the "Convert" button to convert MP4 files to PS4 Pro compatible video/audio formats in best quality.
Once the conversion is done, click Open button to locate the converted videos and copy them to a USB drive.
Now, feel free to play MP4 files on PS4 Pro.


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